VMR

Ever since we engaged their services, our experience has been nothing short of phenomenal. Approved Valeting consistently go above and beyond to ensure that our vehicles are maintained to the highest standards of cleanliness and presentation. They prioritise open communication, actively seeking feedback, and their flexibility and willingness to accommodate special requests have been instrumental in maintaining our trust and loyalty.

The experience has been seamless, professional, supportive and one of partnership. The Team at Nottingham FordStore have integrated themselves in to our business effortlessly and the communication at both Manager and Operative has been exemplary. There is always someone on hand to help early in the morning and last thing in the day no rolling of the eyes on a last minute drop in just a desire to help which has had a real positive effect on the relationship between our Managers and the Valeting Team something that was simply not there previously.

With Approved Valeting, we have a fantastic partner supporting us to achieve the highest customer quality standards across two business centres.What really places Approved Valeting apart in the industry is its commitment to listen and understand our business, and the resolve to make positive changes to ensure success.

We see 80 vehicles a day for service & repairs and Approved Valeting are an integral part of our After Sales operation helping us to ensure we deliver outstanding customer service, consistently preparing superbly-cleaned vehicles for our customer day in day out!

Despite it only being a short time since Approved Valeting took over I have been impressed with the organisation of the company and simplicity of the computerised booking system. Valeting is no longer a daily frustration and has so far significantly reduced the management time spent organising this area of the business.

Excellent service, absolutely lovely driver, prompt efficient service, would use this company every day of the week.

The quality of the services provided is excellent. The management team are always on hand to support and continuously check in to ensure things are on track. Approved Valeting maintains a professional and collaborative approach at all times.

We have been working with Approved Valeting for almost a year, and the commitment and professionalism they show us has exceeded expectations. They have supported in every way to ensure they deliver a quality service.

Approved Valeting have been providing their services to our site for 9 months and I must say I am very impressed with their ability to adapt and overcome. As with all new partnerships there were a few teething problems from both sides to begin with. It took a little time to get the right team in place but during that time the area team were on hand to ensure that there was no drop in quality of work. The site here at Birmingham can be difficult with large vehicles and tight spaces but the team at Approved have managed this efficiently and professionally. Right from the start the team were equipped well with all health and safety products and procedures adopted. The team on the ground along with the area management team work really well together and communicate any issues so that they are resolved in real time and ensure that our customers vehicles are looked after to a high standard.