About Approved Valeting | Over 25 Years Experience

CLICKED. CLEANED. APPROVED.

Over 25 years experience providing complete valeting solutions

Driving the way forward in vehicle preparation

Here at Approved Valeting, we pride ourselves in leading the way with vehicle preparation solutions that are specifically tailored to our client’s individual requirements. Working across every sector of the UK automotive industry, our mission is to make the lives of our clients easier. Our skilled and committed staff specialise in leading quality control procedures, diligent auditing systems, service level agreements and a bespoke customer service structure that has allowed us to see our family-owned business grow from strength to strength, into one of the leading suppliers in the UK.

WHO WE ARE

Meet the operations team

JUSTIN BANCROFT

MANAGING DIRECTOR

Single handedly founding Approved Valeting at the age of 19, Justin has worked his way up from being a 7-year-old with a dream of working in the motor industry, to a 15-year-old YTS mechanic, a car valeter and now Managing Director of his own company. Away from the office, Justin loves nothing more than fast cars, football, and holidays.

KARL TROPPER

OPERATIONS DIRECTOR

Karl started with us 13 years ago as a lead valeter, progressing his way to team leader, site supervisor, national operations manager and now, National Operations Director. Karl is responsible for all quality control, productivity checks and customer satisfaction. Another family man, Karl loves nothing more than spending time with his children, listening to reggae music and getting stuck into anything and everything to do with the 80’s. He’s also a talented car detailer.

ADELE HENRY

NATIONAL BUSINESS DEVELOPMENT MANAGER

Adele oversees our business development, expanding our integrated valeting services to new customers nationwide. With over 16 years of experience in this sector, her wealth of knowledge allows her to ensure our services integrate smoothly and efficiently to your individual requirements to deliver effective customer and business performance. When not on the job you can find Adele exploring the UK coastline with Salvador, her adorable miniature dachshund.

GARY PEASNALL

SOUTHERN DIVISIONAL PROJECT MANAGER

Gary is our Project Manager with over 30 years of experience in the motor industry, working his way up from the workshop to the boardroom. Working closely with our clients, both old and new, he will ensure you are getting the service you desire to achieve optimum results. An avid football fan, Gary is a qualified football coach. Away from work, you can find him training children and adults alike in the beautiful game or restoring and riding his Lambretta scooters.

DAVE TAYLOR

HEALTH & SAFETY MANAGER

Dave is in charge of all thing’s health and safety. Working his way up from the shopfloor to becoming a technical member of the Institution of Occupational Safety and Health, means Dave has the experience and knowledge to judge an unsafe environment. All our work is carried out in the safest way possible thanks to Dave. A family man, Dave loves time with his wife and four teenagers, whether that’s catching a movie or show, enjoying a meal out or a takeaway at home.

OLIVER BANCROFT

NATIONAL SUPPORT MANAGER

Oliver helps support our management team and if you hadn’t guessed from his last name, is the future of Approved Valeting. As part of the COVID generation, school ended abruptly for Oliver, fortunately he was given the chance to work alongside his father, learning the ropes of the family business. Outside of work, Oliver enjoys socialising, traveling, and playing for local football teams.

HOW WE WORK

Our process

ASSESS the current situation

AGREE KPIs

TAILOR the solution to your business

IDENTIFY the team

IMPLEMENT the solution

CUSTOMER satisfaction

ONGOING evaluation and assessment

25+ YEARS EXPERIENCE

Our history

1994

COMPANY FOUNDED

Approved Valeting was founded by owner and Managing Director, Justin Bancroft. With a vision to change the way the industry served customers, Justin initially provided dealerships with pitch car and display services, before expanding into valeting new, used and service vehicles throughout the Midlands.

2004

TEAM EXPANSION

Continuously working and expanding, Approved Valeting increased its client list to include some of the top 20 automotive groups in the Midlands and was now working with a team of over 100 operatives.

2014

LOGISTICS LAUNCH

Expanding further and branching into the logistics sector, Approved Valeting began working with auction houses and dealerships including BCA, Manheim, Ford Direct and more. A rebrand allowed Approved Valeting to reposition into the prestige valeting sector and start to change the business culture from within.

2019

NATIONAL CONTRACTS

Approved Valeting were awarded a lucrative contract with a large national vehicle supermarket, this led to a new company structure and management team being introduced.

2020 - 2023

MARKETING DRIVE

A new marketing sector was launched at Approved Valeting to help further promote and continue the company recognition as a prestigious valeting company.

WHO WE WORK WITH

DON’T JUST TAKE OUR WORD FOR IT

Trusted reviews from our customers

Ever since we engaged their services, our experience has been nothing short of phenomenal. Approved Valeting consistently go above and beyond to ensure that our vehicles are maintained to the highest standards of cleanliness and presentation. They prioritise open communication, actively seeking feedback, and their flexibility and willingness to accommodate special requests have been instrumental in maintaining our trust and loyalty.

D M Keith Skoda

The experience has been seamless, professional, supportive and one of partnership. The Team at Nottingham FordStore have integrated themselves in to our business effortlessly and the communication at both Manager and Operative has been exemplary. There is always someone on hand to help early in the morning and last thing in the day no rolling of the eyes on a last minute drop in just a desire to help which has had a real positive effect on the relationship between our Managers and the Valeting Team something that was simply not there previously.

Sandicliffe Nottingham

With Approved Valeting, we have a fantastic partner supporting us to achieve the highest customer quality standards across two business centres.What really places Approved Valeting apart in the industry is its commitment to listen and understand our business, and the resolve to make positive changes to ensure success.

GBA Immingham

We see 80 vehicles a day for service & repairs and Approved Valeting are an integral part of our After Sales operation helping us to ensure we deliver outstanding customer service, consistently preparing superbly-cleaned vehicles for our customer day in day out!

Sytner

Despite it only being a short time since Approved Valeting took over I have been impressed with the organisation of the company and simplicity of the computerised booking system. Valeting is no longer a daily frustration and has so far significantly reduced the management time spent organising this area of the business.

Vertu Honda

Excellent service, absolutely lovely driver, prompt efficient service, would use this company every day of the week.

BCA Leeds

The quality of the services provided is excellent. The management team are always on hand to support and continuously check in to ensure things are on track. Approved Valeting maintains a professional and collaborative approach at all times.

Swansway Audi

We have been working with Approved Valeting for almost a year, and the commitment and professionalism they show us has exceeded expectations. They have supported in every way to ensure they deliver a quality service.

Hertz 247

Approved Valeting have been providing their services to our site for 9 months and I must say I am very impressed with their ability to adapt and overcome. As with all new partnerships there were a few teething problems from both sides to begin with. It took a little time to get the right team in place but during that time the area team were on hand to ensure that there was no drop in quality of work. The site here at Birmingham can be difficult with large vehicles and tight spaces but the team at Approved have managed this efficiently and professionally. Right from the start the team were equipped well with all health and safety products and procedures adopted. The team on the ground along with the area management team work really well together and communicate any issues so that they are resolved in real time and ensure that our customers vehicles are looked after to a high standard.

Swansway Commercial Birmingham

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